The Best Customer & Employee Experience Content of 2024
We’ve gathered the favorite blogs, podcasts, and videos over the past year and compiled them here for you to bookmark, share and enjoy! If you’re not currently subscribed to each of these, we’ve included links for you to do that below.
Read Our Top Customer & Employee Experience Blogs from 2024:
How Chick-fil-A Gets Their Young Workforce to Deliver a World-Class Customer Experience
Interviewing for Customer Experience Rockstars
What all World-Class Customer Experience Brands Have in Common
Be One of The Best decisions Your Employees Ever Made
Recruitment and Hiring Strategies: Why it is Time to Create a Recruitment and Hiring Experience
Retail Strategy: Experience, Experience, Experience
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Listen to Our Top Customer & Employee Experience Podcasts from 2024:
177: Becoming, and Excelling as, a CXO with Debi Bush
174: How to Create a Customer Service Revolution in Policing with Sandy D’Elosua Vastola
166: Tearing Down Silos by Building Collaboration Across Departments
158: Interviewing for Customer Service Rockstars
143: Motivating Millennials & Gen Zs in the Workplace
142: Improving Patient Experience in Healthcare
*Register for The Customer Service Revolution Podcast
View Our Top Customer & Employee Experience Videos from 2024:
How we handle boomerang employees
The best cx companies remove personal interpretations
How Chick-fil-A trains their employees how to handle customer challenges
Every employee should beat the greet
While it may not be your fault, it is still your problem
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Happy Holidays
from our team to yours
The DiJulius Group looks forward to sharing more content, stories, tips and interviews with you in the New Year! We hope that you and your loved ones are enjoying the season.
Our offices will be closed through Monday, January 6, 2025 as we celebrate with our families. Wishing you the happiest of holidays!
Holiday Savings!
For a limited time, save on our favorite book bundle
BOTH best-sellers for only $30!
It’s the perfect Secret Santa gift for your office exchange! 
Pick up a set for your:
- Department Leaders
- Colleagues
- Managers
- Vendors
- Favorite Clients
Contact Lindsey for additional savings when purchasing by the case
Now Enrolling! Start as early as January 2025
Transforming Leaders – Transforming Experiences – Transforming Cultures
Our Experience Academy courses have been designed to certify people for a new level of leadership, benefiting their career and your organization.
The Customer Experience Executive Academy enables you to assess an organization’s current state of service and work to build systems to consistently deliver world-class experiences.
The Employee Experience Executive Academy enables you to assess your current culture and build systems to hire, onboard, train and retain the best employees.
Learn more about the CXEAcademy
Learn more about the EXEAcademy
Schedule a call to discuss registration
Looking for a Keynote Speaker?
Bring John in to your team or event!
Take advantage of special savings when John is in your area. See schedule below, or contact Claudia for details or to be alerted when John is in your area.
