Published on 25th May 2024 by Gemma Harding In 2024, customer service is becoming increasingly valued by customers. Outsourced complaint management is the practice of delegating the responsibility of handling and resolving customer complaints to a third-party service provider. Customer complaints provide direct feedback on products and services, highlighting areas that need improvement. Addressing complaints […]
Aside from the Mate X6, Huawei has launched the Nova 13 and Nova 13 Pro globally, showcasing advanced front-facing cameras and innovative features. The Nova 13 features a 6.78-inch OLED display with a variable refresh rate of up to 120Hz and a resolution of 2412 x 1084 pixels. Its standout feature is a 60MP AI-powered […]
This image is from the very south of Tasmania, the Southern tip of Australia. It is a large tranquil area set just inside the protection of Recherche Bay, looking out from Cockle Creek. There are no houses to be seen for miles. We camped for a few days amongst dense low lying bushes, giving us […]
This year started not with a bang but a whimper. For the first time ever – through sheer luck, I assure you – my role was made redundant. Not that it was a shock. I was reading the signs leading up to that point, more accurately than I dared to imagine, so to that extent […]
Call center capacity planning is as much an art as it is science. Service level agreements (SLAs), waiting time standards, average handle times, call center shrinkage, and budget restrictions. Contact center managers must juggle several factors when capacity planning. Not to mention having to predict the future, in a way, while remaining prepared for any […]
Mad Catz, a prominent player in gaming hardware, has made a strong return to CES, showcasing a lineup of new products and updates to fan favorites. The brand’s presence at CES 2025 signals its commitment to pushing the boundaries of gaming peripherals, offering solutions tailored for diverse gaming experiences. Held at the Venetian in Las […]
I have lots of recipes for mincemeat on Lavender & Lovage. However, today’s recipe for Easy Stem Ginger & Rum Mincemeat is a fabulous variation. A Quick and Easy Mincemeat Recipe I love mincemeat, and have lots of recipes for mincemeat on Lavender & Lovage. However, today’s recipe for Easy Stem Ginger & Rum Mincemeat is a […]
There are people who believe this is the best time of the year. The holidays are just around the corner. Vacation – the true part of the workplace holiday spirit – is just around the corner. Sure the days of potluck are gone (for most folks), after all, hard to have potluck when 10 people […]
Home » Electronics » Top 10 Best Bluetooth Neckband Headphones – 2017 Reviews More people are becoming more active and using their mobile devices to listen to music. This is especially true of people who walk or run for exercise. The Bluetooth headphones make connecting to a mobile phone or MP3 player easy and the […]
You’re given £50 to spend on your house, what would be the first thing you’d buy? And what would you say others could buy with £50 that would make the biggest impact?Spend it in a charity shop. You can find some fantastic bargains and amazing vintages finds, it’s also a great place to find pieces […]
