Omnichannel contact center software can mean the difference between success of an HMO and failure in providing efficient service to patients. When choosing the right omnichannel contact center software, consider the following: 1. Define Your Objectives First thing first, start by defining your objectives. Determine what you want from the omnichannel contact center software to […]
All good stories have a villain who ends up turning good and everybody knows the villain at Christmas time is the Grinch who always tries to steal Christmas. The Grinch can escape Whoville and come to your house to make things interesting this Christmas. Afterall the Grinch has been around longer than those cheeky elves. […]
6 Tips To Study Better—Infographic Studying effectively can sometimes feel like a distant goal, but with the right approach, it becomes a lot easier to grasp. If you’re looking to improve your study habits and boost your academic performance, here are 6 practical tips that can make a big difference. 6 Ways To Study Smarter […]
Burnout is considered one of the most frequent effects felt by customer support consultants. It is in fact so common that it completely overshadows empathy fatigue — something that is just as serious as burning out. The good news is that, just like with burning out, overcoming empathy fatigue is easy. Here is a guide […]
Freelancers and online contractors are constantly seeking tools to optimize their workflows, boost productivity, and deliver exceptional results to their clients. Among the diverse range of AI-powered writing assistants available, Claude stands out as a versatile and powerful platform designed to cater to the unique needs of content writers, SEO specialists, social media managers, email […]
In the rapidly evolving landscape of technology, AI stands out as a transformative force. Here, we delve into the top 10 artificial intelligence companies driving innovation and shaping the future. Google DeepMind Google DeepMind, a subsidiary of Alphabet Inc., is known for its deep learning and reinforcement learning expertise. It gained global attention with AlphaGo, […]
“We hit 115% of our target across Totango + Catalyst in Q1 on our expansion number, and that was largely due to the CSMs and the focus they put in along with the work that we’re doing with our account executives. The partnership that we have is working.” Customer renewals are the lifeblood of any […]
Trailblazing learning technologies provider, Saffron Interactive, proudly maintains its position as a ‘Strong Performer’ in the prestigious Fosway 9-Grid for Digital Learning. This recognition underscores Saffron’s unwavering commitment to excellence and innovation in the digital learning landscape. Organisations present in the 9-Grid are subject to a rigorous five-dimensional analysis that assesses: Performance, Potential, Presence, Total […]
In this episode of The Tech Talks Daily Podcast, I sit down with Andrei Danescu, CEO and Co-founder of Dexory, to explore how AI and robotics are revolutionizing the world of supply chains and warehouse logistics. With global supply chains facing unprecedented challenges due to the pandemic and ongoing geopolitical tensions, companies like Dexory are at […]
As a photographer or content creator, one of the biggest challenges when traveling is deciding what camera gear to bring along. Whether you’re jetting off on a vacation or exploring a new city, the weight and bulk of camera equipment can make your trip less enjoyable. This article explores the solution: a lightweight travel camera […]
