December 24, 2024

Author: rehan.rafique

10 Reasons You Should Outsource Customer Complaint Calls
Customer Service

10 Reasons You Should Outsource Customer Complaint Calls

Published on 25th May 2024 by Gemma Harding In 2024, customer service is becoming increasingly valued by customers. Outsourced complaint management is the practice of delegating the responsibility of handling and resolving customer complaints to a third-party service provider. Customer complaints provide direct feedback on products and services, highlighting areas that need improvement. Addressing complaints […]

Read More
Born on the Wind – Maribel Steel
Freelancer

Born on the Wind – Maribel Steel

This image is from the very south of Tasmania, the Southern tip of Australia. It is a large tranquil area set just inside the protection of Recherche Bay, looking out from Cockle Creek. There are no houses to be seen for miles. We camped for a few days amongst dense low lying bushes, giving us […]

Read More
Call Center Capacity Planning: 3 Ways Automation Can Help
Customer Service

Call Center Capacity Planning: 3 Ways Automation Can Help

Call center capacity planning is as much an art as it is science. Service level agreements (SLAs), waiting time standards, average handle times, call center shrinkage, and budget restrictions. Contact center managers must juggle several factors when capacity planning. Not to mention having to predict the future, in a way, while remaining prepared for any […]

Read More
Mad Catz Unveils Fresh Innovations at CES 2025
Gadget

Mad Catz Unveils Fresh Innovations at CES 2025

Mad Catz, a prominent player in gaming hardware, has made a strong return to CES, showcasing a lineup of new products and updates to fan favorites. The brand’s presence at CES 2025 signals its commitment to pushing the boundaries of gaming peripherals, offering solutions tailored for diverse gaming experiences. Held at the Venetian in Las […]

Read More
Easy Stem Ginger & Rum Mincemeat
Freelancer

Easy Stem Ginger & Rum Mincemeat

I have lots of recipes for mincemeat on Lavender & Lovage. However, today’s recipe for Easy Stem Ginger & Rum Mincemeat is a fabulous variation. A Quick and Easy Mincemeat Recipe I love mincemeat, and have lots of recipes for mincemeat on Lavender & Lovage. However, today’s recipe for Easy Stem Ginger & Rum Mincemeat is a […]

Read More
Top 10 Best Bluetooth Neckband Headphones – 2017 Reviews
Gadget

Top 10 Best Bluetooth Neckband Headphones – 2017 Reviews

Home » Electronics » Top 10 Best Bluetooth Neckband Headphones – 2017 Reviews More people are becoming more active and using their mobile devices to listen to music. This is especially true of people who walk or run for exercise. The Bluetooth headphones make connecting to a mobile phone or MP3 player easy and the […]

Read More