January 11, 2025

Author: rehan.rafique

10 Ways to Optimise the Customer Experience With WhatsApp Business
Customer Service

10 Ways to Optimise the Customer Experience With WhatsApp Business

In today’s fast-paced digital landscape, businesses must optimise the customer experience and WhatsApp has emerged as a powerful tool in this endeavour. With over two billion users globally, WhatsApp offers businesses a direct, convenient, and personal way to connect with their customers. Whether it’s through instant messaging, multimedia sharing, or automated chatbots, WhatsApp provides a […]

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Boat Airdopes 121 Pro Plus TWS Earbuds (13th November 2024) (November 13, 2024)
Gadget

Boat Airdopes 121 Pro Plus TWS Earbuds (13th November 2024) (November 13, 2024)

Specification: Boat Airdopes 121 Pro Plus TWS Earbuds (13th November 2024) General Details Model Name Boat Airdopes 121 Pro Plus Water Protection Details IPX5 Connectivity Specs Bluetooth Version 5.3 Other Connectivity Details Bluetooth, Instant Pairing, IWP Technology Charging Details Charging Port Type C Charging Port Fast Charging 5 minutes charge = 100 minutes playback time […]

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The 10 Best Social Media Management Tools of 2024
Freelancer

The 10 Best Social Media Management Tools of 2024

Social media can be a very effective and affordable way to market your brand. But it can also be very time consuming. Posting on multiple social media platforms, responding to comments, and keeping up with the latest trends and hashtags is easily a full-time job. If you don’t have the budget to hire a social […]

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What is Conversational Marketing? A Comprehensive Guide
Customer Service

What is Conversational Marketing? A Comprehensive Guide

The way brands promote their solutions has changed over time. We’ve come a long way from traditional marketing tactics and embraced new ways of promoting the solutions we offer. Nowadays, brands don’t just focus on advertising their products or services but on establishing lasting relationships with their target audience.  This is where conversational marketing comes […]

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Navigating the Risks of DeFi: Essential Strategies for Effective DeFi Risk Management
Freelancer

Navigating the Risks of DeFi: Essential Strategies for Effective DeFi Risk Management

Decentralized finance (DeFi) has changed the game in finance allowing permissionless, decentralizedtransactions, and has become a lively, rapidly expanding ecosystem. On the other hand, DeFi, althoughproviding new avenues for financial activity, also poses certain risks that are unlike traditional finance.Good risk management is a must for anyone who dares to enter this realm. This manual […]

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Ensuring continuity of education in COVID-19 situation
E-Learning

Ensuring continuity of education in COVID-19 situation

Staying Safe and Educating Safely amidst global health challengesIn light of the recent events associated with corona virus (COVID-19), our primary focus needs to be on safety and well being. We need to adapt our routine to include hygiene practices and social distancing measures, be extra vigilant by sticking to mandatory travel bans, and also […]

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On Becoming People-Centric
Customer Service

On Becoming People-Centric

This is a modified version of a post I originally wrote for CallidusCloud. It appeared on their blog on June 14, 2018. If you want to move beyond cosmetic changes and lip service to real changes in both the employee experience and the customer experience, the first thing you have to look at is your […]

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