December 26, 2024

Year: 2024

Khanmigo Writing Coach on 60 Minutes
E-Learning

Khanmigo Writing Coach on 60 Minutes

By Sarah Robertson, Khan Academy’s principal product manager for Literacy and Classroom Experience On Sunday’s 60 Minutes AI in Education segment, Anderson Cooper demoed parts of Khanmigo Writing Coach, our AI-powered writing platform, with an essay he wrote in the 6th grade. When we launched Khanmigo Writing Coach this fall, the irony was not lost […]

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Dealing With Formerly Quarentined Humans.
Customer Service

Dealing With Formerly Quarentined Humans.

I have gone for quite some time without a post, not just because of being a bit overwhelmed where I work, but because I am watching an interesting societal phenomenon unfold, and I wanted to see it play out further before commenting.  Now it’s time. I am beginning this with blatant self promotion. Go back […]

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How To Make Computer Stay Active
Gadget

How To Make Computer Stay Active

Most of the time, computers are in sleep or rest mode to save power and battery life. Many people who really want their computers to be on all the time worry about this state because it means the central processing unit is not working. Several things make people keep their computers going. For individuals, it […]

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I was on BBC’s Front Row in defence of sensitivity readers
Freelancer

I was on BBC’s Front Row in defence of sensitivity readers

A couple of years ago, I started offering sensitivity reading for disability- and LGBT-related topics. I have worked on some fascinating manuscripts since then, including both fiction and non-fiction texts, and have worked with some brilliant authors and publishing houses. It was exciting to see this role begin to gain popularity as authors realised the […]

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Essential Customer Service Training – Philippines
Customer Service

Essential Customer Service Training – Philippines

In the digital age, customer service skills have become invaluable, distinguishing average job seekers from outstanding candidates. The demand for these customer support skills is soaring, especially in the Philippines. As businesses increasingly prioritize customer experience, the right mix of knowledge, attitude, and communication skills has emerged as a crucial factor for businesses seeking qualified […]

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Top 5 Best Online Shopping Sites in Nepal
Gadget

Top 5 Best Online Shopping Sites in Nepal

1. Daraz (daraz.com.np) There is no doubt that Daraz is one of the best online shopping sites in Nepal and we think that Daraz might just be the number one Online Shopping Business in Nepal in 2018. Daraz came in Nepal with the name of Kaymu and Kaymu hit the Nepali shopping market with a bang and almost […]

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The headlines I wish we'd read in 2016
Freelancer

The headlines I wish we'd read in 2016

IT’S hard to peg 2016 as officially the worst year in history. 1914 and 1939 weren’t great, for instance. 1348 saw a third of the population of Europe killed by the Black Death. And 410 was pretty bad for the Romans. As was 455, 546, 1084 and 1527. (Seriously, Rome had more sackings than a […]

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Customer Experience v Customer Service
Customer Service

Customer Experience v Customer Service

What’s the difference between customer service and customer experience? In simple terms the customer experience is the sum total of all his / her touchpoints with your business or organisation. From your website, to phone calls, to face to face interactions. For customers staying in a hotel this is the sum of all the contact […]

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