The Anatomy of an Effective Contact Center One-on-One Conversation
Whether it’s called a one-on-one meeting, or a coaching conversation, or a performance check-in, this regular conversation between a supervisor...
Apple iPhone 8 News in a nutshe
It’s nearly that time again; that time when Apple dim the lights and unveil their new flagship iPhone. The internet...
Rhythm Lonavala | perfect getaway from Pune and Mumbai
Holed up at home for almost two years, most days of the children were marked attending virtual school within the...
5 Reasons to Love the Four Seasons Resort Punta Mita
03 Nov 5 Reasons to Love the Four Seasons Resort Punta Mita Posted at 07:14h in Digital by Damon M....
Is Investing in Customer Experience Worth It?
“The companies that don’t invest in customer experience are the ones whose leaders don’t understand the financial impact CX can...
How to quickly find the cause of a performance problem – Training design
By Cathy Moore “Why” is a useful question when you’re getting to the root of a performance problem. But it...
AI Support Metrics: 5 KPIs To Track
Artificial intelligence might be taking over (metaphorically speaking), but it’s crucial not to adopt AI software blindly. If you're considering (or...
Pre-Order Samsung’s Galaxy Z Fold6, Z Flip6, and Buds3 series powered by Galaxy AI
The Galaxy ecosystem has just been upgraded with the power of Galaxy AI – and this is your chance...
Learning Systems Awards 2024 – Factors
Niche. One area I added is niche when identifying learning system vendors for the 2024 awards (end of the year)....
How to Add FandangoNOW on Roku?Vudu TV App
Get Fun and Then Go! Does it Sound like Something that you need? I think it sure does, If you...