Enhancing Hospital Communication with IP PBX Integration
When it comes to selecting the right IP PBX software, being proactive and strategic can be extremely beneficial for your healthcare organization. Here are some strategies that can help you choose the right IP PBX software for your HMS.
1. Determine Your Objective
First things first, determine why you need (or intend) to integrate your hospital management system and IP PBX software. What do you expect from your IP PBX software? What features do you need the most in the IP PBX software? Out of cost, control, and security, which one is the most important to you? These questions can give you a fair idea about the type of IP PBX software you need to integrate with your HMS. It will also help you determine if you need single-tenant IP PBX software or multi-tenant IP PBX software.
2. Decide a Budget
After determining your objective and what you want from the IP PBX software, it’s time to set aside a reasonable budget. Setting aside a realistic budget will help you to avoid overspending as well as underspending on the software.
3. Search for Reliable Software Providers
After setting a reasonable budget, look for reliable IP PBX software providers on the internet. After you’ve found some promising ones, visit their websites and look at their products, features, pricing plans, testimonials, mission, and vision. Also, make sure they are providing free demos. You can also visit some aggregators’ websites, such as G2, SoftwareSuggest, Software Advice, and Capterra, to compare features, prices, and pros, and cons in one place.
4. Shortlist a Few Software Providers and Contact One by One
After visiting some websites, you can get an idea about which software providers are genuine and which aren’t. Based on that it would be easy to shortlist some IP PBX software providers. After that, contact them using your phone or by writing an email. If you have their phone numbers, it would be prudent to call them. That would enable you to reach several software providers in the least amount of time. Make sure that you ask them if they provide a free demo. If some of them refuse, end the call as politely as possible and move on to the next software provider.
5. Use the Demo Version of Software and Make an Informed Decision
After getting the free demo version of the software, ask your team members to use it and request them to give their feedback regularly. Based on the feedback, make an informed decision. If the software works just the way it should invest in the paid version of the software without any delay.